California
Maintenance of Complaint Information.
22 CCR 120107
Source text
13 segments
22 CCR 120107
22 CCR 120107
§ 120107. Maintenance of Complaint Information. Each local child support agency shall compile and maintain the following information for each complaint received:
(a)
The name, address and telephone number of the complainant and that of the authorized representative, if any, and identification of the complainant as custodial party or noncustodial parent.
(b)
The local child support agency case number.
(c)
The date the complaint was received, the nature of the complaint, and the date of resolution.
(d)
The action required to resolve the complaint, including both of the following:
(1)
The unit, local child support agency employee, or other agency or third party, responsible to complete resolution action(s).
(2)
The date the resolution action(s) were completed.
(e)
The dates the following were mailed to the complainant:
(1)
The “Request for Complaint Resolution Acknowledgement,” LCR002, dated (10/01).
(2)
The “Complaint Amendment,” LCR003, dated (10/01), if applicable.
(3)
The “Complaint Transfer,” LCR004, dated (10/01), if applicable.
(4)
The “Notice of Complaint Resolution Extension,” LCR005, dated (10/01), if applicable.
(5)
The “Notice of Complaint Resolution,” LCR006, dated (10/01).
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