California
Written Complaint Acknowledgement.
22 CCR 120102
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22 CCR 120102
22 CCR 120102
§ 120102. Written Complaint Acknowledgement. Within five business days after the complaint receipt date, a local child support agency shall mail a “Request for Complaint Resolution Acknowledgement,” LCR002, dated (10/01), incorporated by reference herein, and a “Request for State Hearing,” SH001, dated (06/09), incorporated by reference herein to the complainant. The written complaint acknowledgement shall include an explanation of both of the following:
(a)
The complaint resolution process and time frames specified in this Article.
(b)
The state hearing process and time frames specified in Article 3.
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